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AnnouncedOperator confirmed
§1Profile
Task
Home tasks
Industry
consumer
Announced
Oct 28, 2025
Pilot start
—
Current units
0
Last verified
May 27, 2026
§2What the robot is doing
NEO consumer humanoid sold via $20,000 Early Access and $499/month subscription. Hayward, CA factory now producing units; first customer shipments planned for late 2026.
Editorial note
10,000 pre-orders sold out; zero units in customer homes as of May 2026. Factory and pricing fully disclosed.
§3VerificationHighest source: Journalist verified
The deploying customer (not the vendor) has publicly acknowledged it.
§4Sources3 sources
- [01]Press release· GlobeNewswire (1X Technologies)· Apr 30, 2026· reliability 5/5
1X Opens NEO Factory in Hayward, CA
“1X today announced that its NEO Factory in Hayward, California has commenced full-scale production. The factory is producing 1X's flagship product: NEO. First customer shipments of NEO are planned for 2026.”
- [02]News article· The Robot Report· Nov 3, 2025· reliability 4/5
NEO humanoid designed for household use, available for preorder
“NEO is now available for pre-order, with first orders shipping to consumer homes in 2026. The robot comes in tan, gray, and dark brown. 1X said it will start delivering NEOs primarily in the U.S and expand to other markets starting in 2027.”
- [03]Press release· 1X Technologies· Oct 28, 2025· reliability 4/5
1X NEO Home Robot — Order Today
“NEO is now available via 1X's online store and comes in three distinct colors. Customers interested owning one of the first NEOs can purchase Early Access for $20,000, which includes priority delivery in 2026. There is also a subscription model offering of $499/month.”
Decision tool
Estimate ROI for this deployment.
The calculator pre-fills with the unit economics of NEO as deployed at Early consumer households (1X).